Returns and Refunds Policy

Digital products

We issue refunds for digital products within 3 days of the original purchase of the product.


We issue refunds for digital products only under the following conditions:

  • Product not delivered (if you haven't received the delivery email from us)
  • Download issues (if you experience problems while downloading the product)

We recommend contacting us for assistance if you experience any issues receiving or downloading our products.


We do not guarantee that our products are fully compatible with any third-party software. We do not issue refunds if our products are incompatible with any third-party software, except for those that are specified on the page of each product.


We cannot issue refunds for purchases made through the iTunes App Store. You will need to contact Apple for those requests.

Contact us

If you have any questions about our Returns and Refunds Policy, please contact us:

  • By email: support@pollylingu.al
  • By visiting this page on our website: Contact
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